Refund Policy for Vector/SVG Digital Download Products
At Vector Khazana, we aim to provide high-quality Vector/SVG digital products. However, we understand that there may be situations where a refund is necessary. Please review our refund policy for digital download products below.
1. Eligibility for Refunds
- Refund requests will be considered under the following circumstances:
Defective or Corrupted Files: If the product you purchased is defective, corrupted, or cannot be used as intended, please contact us within 7 days of purchase. We will investigate the issue and issue a full refund if confirmed.
Product Not as Described: If the product differs significantly from the description provided on our website (missing file, wrong file type, etc.), you may be eligible for a refund. Contact us within 7 days for assistance.
2. Non-Refundable Items
- Refunds will not be provided for:
- Products that have already been downloaded or accessed, except in the case of defects or issues outlined above.
3. How to Request a Refund
- To request a refund, please contact us info@vectorkhazana.com within 7 days of your purchase, providing your order number and details about the issue.
4. Final Decision
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All refund requests are subject to review. We reserve the right to refuse a refund if the conditions outlined above are not met.
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By purchasing our digital download products, you agree to this refund policy. We are here to assist you with any concerns.
